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Ludwig H, Kühn M, Schmidt T (2023). When voice assistants take hold: How smart technology makes goods receipt more efficient. Logistics Journal : Proceedings, Vol. 2023. (urn:nbn:de:0009-14-58111)
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%0 Journal Article %T When voice assistants take hold: How smart technology makes goods receipt more efficient %A Ludwig, Heiner %A Kühn, Mathias %A Schmidt, Thorsten %J Logistics Journal : Proceedings %D 2023 %V 2023 %N 1 %@ 2192-9084 %F ludwig2023 %X Goods receipt is an essential step in supply chains. It is often performed manually by warehouse staff. They are confronted with challenges such as time pressure, missing goods, wrong quantities, damages and incomplete documents. To support the workers in the best possible way, digital assistance systems are suitable. The study aims to investigate the potential of voice assistance in various processes of goods receipt. These include verbal identification of incoming goods and interactive guidance in quality control. Technical requirements will be defined, an adaptive data structure will be presented, and a novel neural network will be trained for multiple inputs. Finally, two example scenarios are evaluated and compared with currently used methods and tools. %L 620 %K Wareneingang %K Sprachassistent %K Natürliche Sprachdatenverarbeitung %K goods receipt %K voice assistant %K natural language processing %R 10.2195/lj_proc_ludwig_en_202310_01 %U http://nbn-resolving.de/urn:nbn:de:0009-14-58111 %U http://dx.doi.org/10.2195/lj_proc_ludwig_en_202310_01Download
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@Article{ludwig2023, author = "Ludwig, Heiner and K{\"u}hn, Mathias and Schmidt, Thorsten", title = "When voice assistants take hold: How smart technology makes goods receipt more efficient", journal = "Logistics Journal : Proceedings", year = "2023", volume = "2023", number = "1", keywords = "Wareneingang; Sprachassistent; Nat{\"u}rliche Sprachdatenverarbeitung; goods receipt; voice assistant; natural language processing", abstract = "Goods receipt is an essential step in supply chains. It is often performed manually by warehouse staff. They are confronted with challenges such as time pressure, missing goods, wrong quantities, damages and incomplete documents. To support the workers in the best possible way, digital assistance systems are suitable. The study aims to investigate the potential of voice assistance in various processes of goods receipt. These include verbal identification of incoming goods and interactive guidance in quality control. Technical requirements will be defined, an adaptive data structure will be presented, and a novel neural network will be trained for multiple inputs. Finally, two example scenarios are evaluated and compared with currently used methods and tools.", issn = "2192-9084", doi = "10.2195/lj_proc_ludwig_en_202310_01", url = "http://nbn-resolving.de/urn:nbn:de:0009-14-58111" }Download
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TY - JOUR AU - Ludwig, Heiner AU - Kühn, Mathias AU - Schmidt, Thorsten PY - 2023 DA - 2023// TI - When voice assistants take hold: How smart technology makes goods receipt more efficient JO - Logistics Journal : Proceedings VL - 2023 IS - 1 KW - Wareneingang KW - Sprachassistent KW - Natürliche Sprachdatenverarbeitung KW - goods receipt KW - voice assistant KW - natural language processing AB - Goods receipt is an essential step in supply chains. It is often performed manually by warehouse staff. They are confronted with challenges such as time pressure, missing goods, wrong quantities, damages and incomplete documents. To support the workers in the best possible way, digital assistance systems are suitable. The study aims to investigate the potential of voice assistance in various processes of goods receipt. These include verbal identification of incoming goods and interactive guidance in quality control. Technical requirements will be defined, an adaptive data structure will be presented, and a novel neural network will be trained for multiple inputs. Finally, two example scenarios are evaluated and compared with currently used methods and tools. SN - 2192-9084 UR - http://nbn-resolving.de/urn:nbn:de:0009-14-58111 DO - 10.2195/lj_proc_ludwig_en_202310_01 ID - ludwig2023 ER -Download
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PT Journal AU Ludwig, H Kühn, M Schmidt, T TI When voice assistants take hold: How smart technology makes goods receipt more efficient SO Logistics Journal : Proceedings PY 2023 VL 2023 IS 1 DI 10.2195/lj_proc_ludwig_en_202310_01 DE Wareneingang; Sprachassistent; Natürliche Sprachdatenverarbeitung; goods receipt; voice assistant; natural language processing AB Goods receipt is an essential step in supply chains. It is often performed manually by warehouse staff. They are confronted with challenges such as time pressure, missing goods, wrong quantities, damages and incomplete documents. To support the workers in the best possible way, digital assistance systems are suitable. The study aims to investigate the potential of voice assistance in various processes of goods receipt. These include verbal identification of incoming goods and interactive guidance in quality control. Technical requirements will be defined, an adaptive data structure will be presented, and a novel neural network will be trained for multiple inputs. Finally, two example scenarios are evaluated and compared with currently used methods and tools. ERDownload
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Full Metadata
Bibliographic Citation | Logistics Journal : referierte Veröffentlichungen, Vol. 2023, Iss. 1 |
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Title |
When voice assistants take hold: How smart technology makes goods receipt more efficient (eng) Wenn Sprachassistenz Einzug hält: Wie smarte Technologie die Effizienz im Wareneingang erhöht (ger) |
Author | Heiner Ludwig, Mathias Kühn, Thorsten Schmidt |
Language | eng |
Abstract | Goods receipt is an essential step in supply chains. It is often performed manually by warehouse staff. They are confronted with challenges such as time pressure, missing goods, wrong quantities, damages and incomplete documents. To support the workers in the best possible way, digital assistance systems are suitable. The study aims to investigate the potential of voice assistance in various processes of goods receipt. These include verbal identification of incoming goods and interactive guidance in quality control. Technical requirements will be defined, an adaptive data structure will be presented, and a novel neural network will be trained for multiple inputs. Finally, two example scenarios are evaluated and compared with currently used methods and tools. Der Wareneingang stellt einen essentiellen Schritt in Lieferketten dar. Dieser wird dabei oftmals von Lageristen manuell durchgeführt, die mit unterschiedlichen Herausforderungen wie Zeitdruck, fehlenden Waren, falsche Mengen, Schäden und unvollständigen Dokumenten konfrontiert sind. Um die Arbeitskräfte bestmöglich zu unterstützen, sind digitale Assistenzsysteme geeignet. In der Studie soll das Potenzial der Sprachassistenz in verschiedenen Prozessen des Wareneingangs untersucht werden. Dazu gehören die verbale Identifikation eingehender Güter und die interaktive Anleitung in der Qualitätskontrolle. Es werden technische Anforderungen definiert, eine lernfähige Datenstruktur vorgestellt und ein neuartiges neuronales Netz für Mehrfacheingaben trainiert. Abschließend werden zwei Beispielszenarien evaluiert und mit derzeitig genutzten Methoden und Werkzeugen verglichen. |
Subject | Wareneingang, Sprachassistent, Natürliche Sprachdatenverarbeitung, goods receipt, voice assistant, natural language processing |
DDC | 620 |
Rights | cc-by |
URN: | urn:nbn:de:0009-14-58111 |
DOI | https://doi.org/10.2195/lj_proc_ludwig_en_202310_01 |